"THIS USER HAS ALREADY ENTERED THIS GAME FOR THIS COMPETITION"
arazis on Oct 22, 2009 (01:04 pm GMT)
A couple of you have reported getting this error message after making your entry. This is something that happens rarely, and that we can fix easily. So if you see this message after making your entry, fear not, your entry is safely stored in the system, and all you have to do is drop a quick line to support@premierleaguepredictions.com, and we'll get your icon added the the current players list.
Yeah happened to me last week but the good boys at PLP sorted it out... nice1
sorry about this bug guys, it's come out of nowhere and has been getting worse.
i put something in to fix individual entries really quick, just let us know your username if it happens to you.
next week i'll pop open the hood and sort it out for real, i just didn't want to screw anything up this close to the weekend's game
i've made an update today that will hopefully resolve this problem. if you still get this error for week 12, or another error submitting. please post a note here.
thanks.
I tried to submit mine but it says I have already submitted.
Got a message saying that there was an unknown error, please try again or e-mail support. Is my scores registered?
yes folks, as soon as you hit enter and an error message comes up, your entry is stored in the back end of the system, it's just not showing in the front where you can see it. Please check back the following day and you should see your icon appear on the current players list on the right hand side of the main page. If not give me a shout!
I just fixed 7 people's entries.
arazis, thestirks, roughan, Batley, TheFootballYankee, john.barnes, bella you are good to go now.
This bug is starting to get frustrating. Everything works fine for 15 people, but 7 people get errors. Why can't it just work or not work? Back to investigating...
This issue has now been resolved, we're not seeing any more reports from players so please let us know if you experience the issue again.